Ardens Bulletin | March 2026

The Ardens March Bulletin at a glance:

  • COVID & RSV Updates & Webinars

  • New Check Patient feature in Ardens Manager

  • Ardens Manager: Digital Solution of the Year Award

  • EMIS NUG Conference, Bristol 

  • + more

💉 COVID & RSV Updates

We are updating our resources ahead of the start of the COVID Spring Booster delivery programme on 13th April. RSV resources will also be updated to reflect the expansion of eligibility criteria from 1st April to include all those aged 80 years and over and all residents of care homes for older adults. Ardens resources include: 

  • Invitation searches (available now) to support patient identification and call/recall

  • New Adult Vaccination template (in development), which will bring all adult vaccination delivery together in one place, including COVID and RSV. It will also include resources to support updated vaccination consent processes

  • Vaccination monitoring dashboards (in development), which will support tracking of uptake, activity, and performance across vaccination programmes on Ardens Manager

→ View EMIS Web support articles: COVID | RSV
→ View SystmOne support articles: COVID | RSV

Upcoming webinars:

Our upcoming webinars will cover the key updates to COVID & RSV and highlight how you can use the Ardens resources to deliver efficient & effective vaccination programmes.

→ Register for SystmOne webinar - Weds 8th April, 12:30-1:30pm
→ Register for EMIS Web webinar - Thurs 9th April, 12:30-1:30pm

🔎 Check Patient (NEW)

The Check Patient feature in Ardens Manager enables users to understand why a patient is included or excluded from a report. This is particularly valuable when validating and closing-off any end-of-year LCS, QOF and other contractual claims, where accurate inclusion directly impacts achievement and payments. Previously, this required manually reviewing report rules and comparing them against the patient record in the clinical system, which could be time-consuming and difficult. 

Check Patient provides a faster, more transparent way to review this information by analysing an individual patient against the report logic. It allows users to quickly validate data, investigate discrepancies, identify missing or incorrect coding, and ensure patients meet the required criteria, giving confidence when finalising reports and submitting claims.

How to access the Check Patient feature:

  1. Login to Ardens Manager →  Click 'View' next to a report → Navigate to Patients tab → Click the Check Patient (?) icon on any patient 
    or

  2. Below the patient list → Enter an NHS number to check a patient who may not appear in the report

→ Read our Check Patient support article 

🧬 HIV Resources

The government’s HIV Action Plan aims to end new HIV transmissions in England by 2030. Ardens new and updated HIV resources support this by identifying patients for whom BHIVA and NICE recommend HIV testing. Promoting routine HIV testing helps reduce stigma, prevent late diagnosis, and enable earlier treatment, ultimately reducing transmission rates. Ardens resources include:

  • Reports: Identify patients who should be offered an HIV test

  • Alerts: Highlight patients with HIV indicator conditions

  • HIV Testing + Prophylaxis Template: Supports identification of testing indications, structured testing conversations, and provides guidance on PrEP and PEP

  • HIV Template: Supports ongoing management following diagnosis, including:

    - Guidance on maintaining health with HIV (immunisations, cervical screening, statin consideration for patients aged 40+)
    - A review page for holistic care, including cardiovascular and osteoporosis risk assessments
    - An Advanced Disease page with structured support for advance care planning and identification of AIDS-defining conditions

→ View SystmOne HIV support article
→ View EMIS HIV support article

🦠 Meningitis Resources

Following the recent outbreak in Kent, we are developing a meningitis template and formulary in EMIS to support consistent assessment, coding, and management of suspected cases. We will share an update on the Ardens EMIS Facebook group as soon as the EMIS template and formulary are available.

Please note the SystmOne template and formulary are already available and can be used to support clinical decision-making and ensure appropriate coding and prescribing.

🏆HTN Primary Care Awards: Digital Solution of the Year

We are proud to have won Digital Solution of the Year at the HTN Primary Care Awards for our work with South East London ICB using Ardens Manager.

Ardens Manager provides a single, integrated source of truth for system-wide data, enabling proactive care, population health management, and bespoke dashboards for local priorities across South East London. A coordinated multi‑year procurement has enabled 40% cost savings, including £650,000 projected savings in medicines optimisation.

Read the full case study, or get in touch to explore how Ardens can support your organisation to achieve similar results. 

📅 EMIS NUG Conference

We’re pleased to be sponsoring this year’s EMIS National User Group Conference in Bristol on Wednesday 22nd April.

The event brings together GP practices using Optum systems for a day of learning, networking, and collaboration. We’ll be delivering a session, and the Ardens team will be on our stand ready to chat about how we support practices across EMIS Web.

We’re also pleased to be representing EduNUG, sharing training insights to help EMIS Web users get the most out of the system.

Registration is free and includes a three‑course dinner and awards ceremony.

→ Register for EMIS NUG Conference

📝 Terms of Supply & Use

We will be updating our Terms of Supply and Use from 19th April 2026 to remove Ardens-Q Ltd as a contracting entity. Going forward, contracts will be with Ardens Health Informatics Ltd.

This is an administrative change only and does not affect the services you receive. Please see the Terms page on our website for advanced visibility of the changes.  

You do not need to take any action, but if you require further information please contact us.

UPCOMING EVENTS & WEBINARS

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