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Adult Safeguarding

Adult Safeguarding

We’re updating our Knowledge Base

We’re currently transitioning Ardens Clinical support articles to this new Knowledge Base. Content will be added progressively, so you may find limited articles available at this stage.

In the meantime, you can access our full support resources on our existing sites:

We’ll continue to expand this site, so please check back regularly.

ℹ️Introduction

This article explains how to use the Ardens Adult Safeguarding resources to identify and manage adults who have, or may have, a safeguarding concern. By the end of this article, you will be able to record safeguarding information consistently, identify adults requiring review, monitor activity within your practice and produce safeguarding documentation.

Background

Effective adult safeguarding relies on timely identification, accurate documentation, and clear communication between healthcare professionals and partner organisations.

The Ardens Adult Safeguarding resources have been developed to support GP practices in recording safeguarding information consistently and monitoring adults with safeguarding concerns.

How Ardens Can Help

Ardens provides a range of resources to help practices:

  • Identify adults who require safeguarding support

  • Record safeguarding information consistently using a dedicated clinical template

  • Complete safeguarding assessments and risk reviews

  • Maintain the safeguarding registers

  • Monitor safeguarding activity and referrals

  • Produce standardised safeguarding letters and reports

How to Access the Resources

Template

Access using one of the following methods:

  • F12 Protocol Launcher: Press F12 and search for the All Template Launcher protocol. Once it's added, select Clinical Templates > Safeguarding > Adult Safeguarding (access this support article on how to add the launcher to your F12)

  • Run Template: Start a consultation, select 'Run Template' and search for the Adult Safeguarding (Ardens) template

Reports

Navigate to Population Reporting > Ardens Searches > 6.10 Safeguarding - Adult + Child folder


Letters and Forms

Press F12 and search for the National Documents Launcher protocol, then select Adult Safeguarding and DoLS

Template

Access using one of the following methods:

  • F12 Protocol Launcher: Press F12 and search for the All Template Launcher protocol. Once it's added, select Clinical Templates > Safeguarding > Adult Safeguarding (access this support article on how to add the launcher to your F12)

  • Run Template: Start a consultation, select 'Run Template' and search for the Adult Safeguarding (Ardens) template

Reports

Navigate to Population Reporting > Ardens Searches > 6.10 Safeguarding - Adult + Child folder


Letters and Forms

Press F12 and search for the National Documents Launcher protocol, then select Adult Safeguarding and DoLS

👨‍⚕️ Recognition

Safeguarding concerns can come up in any consultation, planned or opportunistic. Ardens helps clinicians recognise early warning signs, record what they've seen and decide on the right next steps for the adult.

Screening

Use the Ardens template to record early safeguarding considerations before a formal concern has been raised. This could include concerns from carers or third parties, possible abuse or neglect, and any other worries supported by a risk assessment. Record the outcome, whether that's advice to return, a follow-up, a referral or a plan.

Concerns

When a concern is identified, record the status using the Ardens template. This flags the adult correctly across registers and alerts so the wider practice team can see it. The template also supports recording risk assessments, physical assessments and body maps, social information and risk factors, management plans and referrals.

Screening

Concerns

Once the template has saved, you may with to consider using the EMIS online visability tool if appropriate, to hide details recorded within this template from the patients online access record.


Recording there are no longer concerns for the patient

Open the Ardens Adult Safeguarding template, select the Safeguarding Concerns page and select the appropriate 'no longer' code. This will remove the patient from the register reports.

Screening

Concerns

Once the template has saved, you may with to consider using the EMIS online visability tool if appropriate, to hide details recorded within this template from the patients online access record.


Recording there are no longer concerns for the patient

Open the Ardens Adult Safeguarding template, select the Safeguarding Concerns page and select the appropriate 'no longer' code. This will remove the patient from the register reports.

📋Register

Once an adult's safeguarding status has been coded, they're automatically added to the relevant Adult Safeguarding register. The registers give the practice a clear view of every adult with a safeguarding concern, which supports ongoing review and multi-agency working.

Case Finding

Case Finder reports identify adults who may require a safeguarding review. These reports are particularly useful for identifying adults who:

  • have safeguarding information recorded but are not currently included on a safeguarding register

  • have not had a safeguarding risk assessment recorded within the last year

Running these reports regularly helps keep safeguarding registers complete and up to date.

Record Status

Whenever an adult's circumstances change, update their status using the Ardens Adult Safeguarding template so the register stays accurate. A newly coded adult shows a safeguarding alert in their record. Recording the appropriate 'no longer' code takes them off the register and removes the alert.

Register reports are available highlight coded patients.

Case Finders

Registers

🔄️Review

Adults on a safeguarding register should be reviewed regularly so their information stays current and their care stays coordinated. During a review, clinicians may want to use the Ardens template to:

  • Confirm or update the adult's safeguarding status

  • Record the lead professional involved in the adult's care

  • Complete or update a safeguarding risk assessment

Referral

If an adult needs further assessment, specialist input or multi-agency support, refer them to the appropriate service, such as the local authority adult safeguarding team, a multi-agency risk assessment conference or another external safeguarding organisation.

Standardised Adult Safeguarding and DoLS letters and forms are available to support the referral and any information sharing with partner organisations.

⚠️ Please note: Practices should follow their local processes for generating referral documents and sending referrals.

Review

Referral

Adult Safeguarding reports and DoLS forms are available to support onward referrals. Access via F12 > National Documents Launcher.

📈Evaluate

Ardens provides several resources to help practices monitor adult safeguarding activity and keep oversight of safeguarding across the practice.

Activity

Activity reports monitor adult safeguarding referrals recorded over the last year, helping practices review safeguarding activity over time.

Insights

For organisations using Ardens Manager, the Adult Safeguarding dashboard provides a practice-wide overview of adult safeguarding activity.

The dashboard includes information on:

  • Safeguarding referrals

  • Adults on safeguarding registers (of concern, vulnerable, on a protection plan or subject to DoLS)

  • Safety alerts requiring review

  • Case Finder reports

  • Safeguarding activity over the last year

Data can also be filtered by demographics, risk groups and other population characteristics to support monitoring and service planning.

🏫 Additional Support