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QOF - Data Quality

QOF - Data Quality

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ℹ️ Introduction

This article explains how to use the Ardens QOF Data Quality resources to identify and correct coding issues that may affect QOF achievement. By the end of this article, you will be able to identify records requiring review, take action, and monitor data quality throughout the year.

Background

The Quality and Outcomes Framework (QOF) rewards GP practices for delivering high‑quality, proactive care. Accurate, complete, and correctly coded data, aligned with NHS England business rules, is essential for ensuring QOF achievement accurately reflects the care delivered.

High‑quality data supports:

  • Accurate achievement: Missing or incorrect codes mean the completed work is not recognised

  • Correct patient identification: Reliable coding helps identify patients who genuinely require review or intervention

  • Safe, proactive care: Accurate records support consistent monitoring and timely follow-up

  • Protected income: QOF payments depend on the activity being recorded appropriately

  • Meaningful reporting: Reliable data supports accurate reporting, audits and service planning

How Ardens Can Help

Ardens provides a range of data quality reports designed to help practices identify:

  • Missing codes that need adding

  • Incorrect coding requiring correction

  • Records requiring further review

  • Incomplete activity that may affect QOF achievement

How to Access the Resources

Reports

  • Go to Population Reporting

  • Expand the Ardens Searches folder

  • Open 5.19 Contracts - QOF 2026-27 folder

  • Open the relevant Data Quality folder

Data Quality reports are available for:

  • Conditions

  • Cervical Screening

  • Vaccinations

Reports

  • Go to Population Reporting

  • Expand the Ardens Searches folder

  • Open 5.19 Contracts - QOF 2026-27 folder

  • Open the relevant Data Quality folder

Data Quality reports are available for:

  • Conditions

  • Cervical Screening

  • Vaccinations

🔍 Identify Data Quality Issues

The Data Quality reports help practices identify patients records that may require review due to missing, incorrect or incomplete coding.

Reviewing these searches regularly can help ensure activity is recognised appropriately, improve reporting accuracy and reduce the need for large-scale data cleansing later in the year.

Within the Data Quality folders, you will find searches that identify:

  • Missing or incorrect coding that may affect QOF achievement

  • Incomplete annual reviews

  • Missing cervical screening activity

  • Potential vaccination coding issues

  • Records that may require further investigation

The available reports vary depending on the clinical system being used, but all are designed to help practices improve data quality and support QOF achievement.

For each report, the search title provides guidance on the issue identified and the action that may be required.

Once a report has been run:

  • Select View Results

  • Review the identified patients

  • Access the patient record

  • Investigate the coding issue identified

Once a report has been run:

  • Select View Results

  • Review the identified patients

  • Access the patient record

  • Investigate the coding issue identified

📝 Review, Amend & Record Activity

Once a patient has been identified within a Data Quality report, review their records to determine whether any action is required.

This may include:

  • Checking for existing coded activity

  • Adding missing codes

  • Correcting inaccurate coding

  • Recording activity that has been completed but not coded appropriately

  • Arranging any outstanding reviews, investigations or referrals

The relevant Ardens clinical templates can be used to support consistent coding and recording of activity.

Examples include:

  • Long-term condition templates

  • Cervical Screening template

  • Childhood Vaccination template

  • Adult Vaccination template

After making any changes, re-run the relevant reports to confirm the patient is no longer identified within the search results.

📊 Monitor Data Quality

Data quality should be monitored throughout the year rather than reviewed solely at year end.

Regular monitoring can help practices:

  • Improve the accuracy of patient records

  • Ensure completed activity is recognised appropriately

  • Support QOF achievement

  • Reduce year-end workload

  • Improve reporting accuracy

  • Support safer patient care

Incorporating the Data Quality reports into routine QOF monitoring processes can help identify issues earlier and reduce the risk of missed achievement opportunities.

❓FAQs

How often should I review the data quality searches?

It is recommended that practices review Data Quality searches monthly. Regular reviews help identify and correct issues early, preventing a backlog of work later in the year.

How do I amend data in a patient's record if coding is missing or incorrect?

Once a patient has been identified within a Data Quality report, review their record and use the relevant Ardens template to add, amend or correct coding as required.

Which templates should I use when correcting coding issues?

The appropriate template will depend on the area being reviewed.

What happens if Data Quality issues are not corrected?

Missing or incorrect coding may prevent the completed activity from being recognised within QOF. This can affect reported achievement, reduce payment associated with performance, and impact the accuracy of patient records and reporting.

🏫 Additional Support