New in Ardens Manager: Record Reviews & Snooze Patients

The new Patient Review & Snooze functionality allows Ardens Manager users to record patient reviews and snooze patients from worklists, helping teams stay focused on patients who need action.

→ Watch our 5-minute training video to help you get started.

Find out below how to access Patient Review & Snooze, and explore practical ways other practices are using this new feature to manage workload.

What can I do with Patient Review & Snooze?

  • Record decisions and notes for colleagues: Record why a patient was assessed, any action taken, or why no action is needed, improving continuity.

  • Avoid duplicate work: Record outcomes, planned follow-up, or conversations with patients so teams can pick up where others left off.

  • Explain why a patient is included: Use review notes to document why a patient is on a report, reducing time spent re-investigating.

  • Snooze a patient: Temporarily or permanently exclude a patient from a report to keep work lists accurate.

How are Practices using the Patient Review & Snooze feature?

🔎 Case Finding: Can't resolve a patient from a Case Finder report?
If further action isn't possible, or the patient is included for a valid reason (e.g. medication used for a different condition), Snooze them indefinitely to keep worklists focused.

⚠️ Prescribing & Safety Alerts: Already contacted a patient or awaiting results?
If a patient is awaiting monitoring or tests, temporarily Snooze them until this is due or completed. 

📊 Performance Indicators: Reviewed but unable to progress?
If a patient declines treatment, doesn't respond, or further intervention isn't appropriate, Snooze them to avoid repeat reviews while recording the decision.

Get Started

Log in to Ardens Manager → open a patient from a report by selecting View in the patient list → in the Patient View, find the Reviews panel on the right.

Read the Patient Review support article for full details, including our 5-minute training video.